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Delivery and Shipping

Beautederm offers multiple shipping options to meet your needs. We cannot guarantee shipping times, but will do our best to deliver your Beaute items as quickly as possible. Please take a minute to review our Delivery and Shipping information to have complete confidence every time you order.

Local Shipping

How much does shipping cost?

Shipping fee starts from 5 SGD/kg. Total cost will be calculated once you checked out. 

Which shipping carrier do you use?

We use Lalamove and Singapore Smartpac to deliver our products nationwide.

How long does shipping take?

All in-stock items ship within 24 hours of order receipt and once payment is confimed. We ship Monday through Friday and usually same day if order placed by 12 noon.

Please allow an extra day if ordering during a sale/promotion period.

How long will I receive my order?

Lalamove - Same day delivery
Ninja Van and Singapore Post - 3 to 5 business days

Due to the implementation of community quarantine which limits transportation and mobility, delivery schedules may get affected. Thank you for your patience and understanding.
How do I track my parcel?

All of our local shipment come with tracking included. As soon as your order ships we’ll send you an email with the details including your tracking number. Please ensure that your correct email is entered during checkout.

You may use the following courier links to track your parcel:
Singapost Track Items

For Lalamove, you can track the delivery of your parcel real time. We will share with you the rider's current location once your order has been picked up.

I haven't received my item. What do I do now?

You will receive tracking details from us as soon as your order has been packed and shipped. You'll be able to use that shipping reference to track your parcel through the courier portal. 

In the very unlikely event that you suspect your parcel to be lost, please get in contact with us. We can assist you and follow up with the courier directly on your behalf.